Fan Club - Terms and Conditions

When you join the Young Soles fan club (the "Fan Club"), you agree to be bound by our online Terms of Service and also to be bound by the special conditions relating to the Fan Club, which are set out below (the "Fan Club Terms"). We reserve the right to update, change or replace any part of these Fan Club Terms by posting updates and/or changes on our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Fan Club following the posting of any changes constitutes acceptance of those changes.

  1. If you choose to set up a Fan Club account ("Account"), you will need to register your details on the Young Soles Fan Club registration page, and provide the details requested by us.
  2. Any personal data you provide to us when you create your Account and participate in the Fan Club will be processed in accordance with our Privacy Policy.
  3. When you join the Fan Club, you will be invited to participate in activities and challenges ("Missions") You will also be invited to join our shoe subscription service ("Shoescription").
  4. Through your participation in any Mission, and/or the Shoescription, you may earn credit to your Account, which may be redeemed against any purchase you make of Young Soles shoes, on the Young Soles website ("Credit").
  5. By joining the Fan Club, you agree that we may send communications to you(including by email) to let you know about Fan Club developments, including any new Missions that are launched, and other services and offers available to our Fan Club members. In line with our Privacy Policy, We will never sell, rent or trade data with other companies and businesses for marketing purposes.
  6. Any Credit you earn will be awarded to your Account, and the value of the Credit available to you will be visible to you on the Fan Club dashboard. You may choose to make your Fan Club nickname, Missions and any other of your Fan Club activities visible to other Fan Club members, or you can opt out of this feature at any time.
  7. The value of any Credit awarded to you in connection with a Mission will be determined by Young Soles in accordance with the relevant Mission in which you choose to participate, and the rules which apply to that Mission (the "Mission Rules"). The Mission Rules will be made available to you on the Fan Club area of the Site, and form a part of, and are incorporated into, these Fan Club Terms. Young Soles’ decision is final with regard to the awarding of any Credit. If there is any conflict between these Fan Club Terms and the Mission Rules, these Fan Club Terms will take precedence.
  8. If you choose to participate in our Shoescription, you will receive such benefits as may be notified to you on the Shoescription area of the Site, which may include free shipping and early access to new products on our Site. You will be required make a regular monthly payment to us for your Shoescription, for such amount as may be specified on the Shoescription area of the Site. As part of your Shoescription we will award a Credit to your Account for the same value as your monthly Shoescription payment. You can cease your Shoescription membership at any time, by notifying us by email at hello@youngsoles.com. Your Shoescription will then continue for the remainder of the month in respect of which you have made your most recent payment prior to giving notice, and you will continue to receive your Shoescription benefits until the last day of that month. Any Credit that we award to you in connection with your Shoescription will continue to be available to you until the expiry date of that Credit, in accordance with these Fan Club Terms.
  9. Any Credit we award to your Account: i) is not transferable to any other person or Fan Club account; ii) cannot be exchanged for cash or any other form of credit, and iii) can only be redeemed against a purchase of Young Soles footwear on the Young Soles website. Your Credit cannot be redeemed against any purchase of Young Soles shoes in a physical store.
  10. Any Credit which we award to your Account will be available to you to redeem for twelve (12) months from the date on which you earned any such Credit, following which such Credit will expire if not used, and the Credit will be deleted from your Account, and will no longer be available to you to spend.
  11. Young Soles may cease to make the Fan Club, any Challenge or the Shoescription available at any time in its sole discretion, and if we do so we will notify you by email. Any Credit earned by you prior to the termination of the Fan Club, any Challenge or the Shoescription will continue to be available to you until its relevant Expiry Date, in accordance with these Fan Club Terms.
  12. Each paragraph of these Fan Club Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect. Any failure by us to exercise or enforce any right or provision of these Fan Club Terms shall not constitute a waiver of such right or provision.
  13. These Fan Club Terms constitute the entire agreement and understanding between you and us in relation to your participation in the Fan Club, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Fan Club Terms).
  14. These Fan Club Terms are governed by English law and each party irrevocably agrees to submit all disputes arising out of or in connection with these Fan Club Terms to the exclusive jurisdiction of the English courts.